Policy Statement
Morning Star Community Services Community Services (“Morning Star Community Services”, “we”, “us” or “our”) respects the privacy and confidentiality of the personal data entrusted to us by our beneficiaries, children, parents, caregivers, donors, sponsors, volunteers, interns, employees, board members, programme participants, community partners, website visitors and other individuals with whom we interact.
We are committed to protecting personal data in accordance with the Personal Data Protection Act 2012 (“PDPA”) of Singapore and other applicable laws and regulations.
This Data Protection Notice explains how Morning Star Community Services collects, uses, discloses, processes, protects and retains personal data in connection with our programmes, services, activities and operations.
How We Collect Your Personal Data
We may collect personal data when you:
• Enquire about, register for or participate in our programmes and services, including CareNights®, ASPIRE®, PreVenture and other child, youth and family support initiatives.
• Register your child or family member for a Morning Star Community Services programme or activity.
• Complete registration forms, assessments, questionnaires, surveys or feedback forms.
• Make a donation, provide sponsorship or participate in fundraising activities.
• Apply to become a volunteer, intern, employee or community partner.
• Register for or attend our events, workshops, training sessions or community activities.
• Subscribe to our newsletters or request information about our programmes and activities.
• Contact us through our website, email, telephone, social media channels or other communication platforms.
• Visit our premises or participate in activities where photographs, video recordings or CCTV may be used.
• Provide information to us through authorised representatives, referral agencies, schools, social service agencies or other relevant organisations.
Where permitted by law, we may also collect personal data from third parties or publicly available sources for legitimate organisational purposes.
We will collect personal data only where reasonably necessary for the purposes notified to you or otherwise permitted under applicable law.
Types of Personal Data We Collect
Depending on the nature of your relationship with Morning Star Community Services, we may collect the following categories of personal data. Children, Parents, Caregivers and Programme Beneficiaries
• Full name, date of birth, age, gender and contact details.
• Residential address, nationality and identification details, where necessary.
• Parent, guardian and emergency contact information.
• Family circumstances, household composition and socioeconomic information relevant to programme eligibility and support.
• School and educational information.
• Health information, allergies, disabilities or other relevant medical information necessary for the safety and well-being of participants.
• Programme attendance, participation and progress records.
• Assessment results, questionnaires, feedback and programme outcome measurements.
• Photographs, audio recordings and videos, where applicable. Donors and Sponsors
• Name, contact details and organisation.
• Donation amounts, payment information and donation history.
• Identification details where required for tax-deductible donations or regulatory purposes.
• Communication preferences and sponsorship-related information. Volunteers, Interns and Community Partners
• Name, contact information and identification details where necessary.
• Relevant qualifications, experience and background information.
• Volunteer or internship application details.
• Availability, programme assignments and participation records.
• Training, attendance and feedback records. Job Applicants and Employees
• Personal particulars and contact details.
• Employment history, educational qualifications and professional credentials.
• Recruitment and employment-related information.
• Other information necessary for employment administration and compliance with applicable laws. Website Visitors and Event Participants
• Name, email address, telephone number and information submitted through online forms.
• Event registration and attendance details.
• Photographs and videos captured during events, where applicable.
• Technical information such as IP addresses, browser information, cookies and website usage data, where collected.
How We Use Your Personal Data
Morning Star Community Services may collect, use and process personal data for the following purposes: Programme Delivery and Beneficiary Support
• Assessing eligibility for programmes and services.
• Processing programme applications, referrals and registrations.
• Providing child, youth, parenting and family support services.
• Maintaining participant records and monitoring programme attendance.
• Communicating with parents, caregivers and relevant service providers.
• Safeguarding the safety, health and well-being of programme participants.
• Coordinating referrals and support with relevant agencies and professionals. Programme Evaluation and Impact Reporting
• Conducting assessments, surveys and evaluations to monitor programme effectiveness.
• Measuring participant progress and programme outcomes.
• Preparing programme performance reports and impact assessments.
• Fulfilling reporting obligations to funders, grantmakers, regulatory authorities and other relevant stakeholders.
• Conducting research and service improvement activities, where appropriate.
Where practicable, aggregated or anonymised information will be used for external reporting and communications. Fundraising and Donor Engagement
• Processing donations, sponsorships and fundraising contributions.
• Issuing donation receipts and acknowledgements.
• Administering tax-deductible donations where applicable.
• Maintaining donor and sponsor records.
• Communicating fundraising initiatives, campaigns and opportunities, subject to applicable consent and communication requirements.
• Meeting financial reporting, audit and regulatory obligations. Volunteer, Internship and Employment Administration
• Processing volunteer, internship and employment applications.
• Assessing suitability for roles and programme participation.
• Coordinating assignments, training and activities.
• Administering employment and human resource matters.
• Maintaining relevant records and fulfilling legal obligations.
Communications, Events and Public Engagement Organisational Administration and Legal Compliance
• Maintaining accurate administrative and operational records.
• Processing payments and financial transactions. Responding to enquiries, feedback and requests for information.
• Administering event registrations and participation.
• Sharing information about Morning Star Community Services’s programmes, services and activities.
• Preparing newsletters, annual reports, publications and other organisational communications.
• Documenting and publicising events, programmes and community initiatives through photographs, videos and testimonials, subject to applicable consent requirements.
Who We May Disclose Your Personal Data To
Where necessary and permitted under applicable law, Morning Star Community Services Community Serivces may disclose relevant personal data to:
• Government agencies and regulatory authorities.
• Schools, educational institutions and referral partners. Managing security and safety at our premises.
• Investigating complaints, incidents or disputes.
• Complying with applicable laws, regulatory requirements and lawful requests from public authorities.
• Social service agencies and community service providers.
• Healthcare professionals and emergency service providers.
• Funders, grantmakers and programme evaluation partners, where required for legitimate reporting or evaluation purposes.
• Authorised programme facilitators, volunteers, interns and service providers.
• Banks, payment processing providers and financial institutions.
• IT service providers, website hosting providers and cloud storage providers.
• Auditors, professional advisers and other authorised service providers.
• Other parties where disclosure is required by law or authorised by the individual concerned.
We will take reasonable steps to ensure that personal data disclosed to third parties is limited to what is necessary for the relevant purposes and protected through appropriate safeguards.
Consent for the Collection, Use and Disclosure of Personal Data
Morning Star Community Services Community Services will notify individuals of the purposes for which their personal data is collected, used or disclosed and obtain consent where required under the PDPA.
Consent may be obtained through registration forms, application forms, consent declarations, electronic submissions or other appropriate means.
In circumstances permitted by the PDPA or other applicable laws, personal data may be collected, used or disclosed without consent.
Personal Data Relating to Children
Where required, Morning Star Community Services will obtain consent from a parent or legal guardian for the collection, use or disclosure of a child’s personal data.
Additional consent may be sought for the use of children’s photographs, videos, testimonials or personal stories in publications, publicity materials, social media and other external communications.
Morning Star Community Services recognises the importance of protecting children’s privacy and will take appropriate precautions when handling information relating to minors.
Withdrawal of Consent
You may withdraw your consent for the collection, use or disclosure of your personal data, subject to applicable legal and contractual restrictions, by submitting a written request to our Data Protection Officer.
Upon receiving your request, we will explain any relevant consequences of withdrawal and process the request within a reasonable period.
Please note that withdrawal of consent may affect our ability to provide certain programmes, services or activities where the relevant personal data is necessary for their administration or delivery.
Withdrawal of consent does not affect our right to retain, use or disclose personal data where permitted or required by law.
Access to and Correction of Personal Data
You may request:
• Access to personal data that Morning Star Community Services holds about you.
• Information about how your personal data has been used or disclosed within the preceding year, subject to applicable legal requirements.
• Correction of inaccurate or incomplete personal data held by Morning Star Community Services.
Requests should be submitted in writing to our Data Protection Officer.
We may require verification of your identity before processing a request.
We will respond to requests as soon as reasonably practicable and, where we are unable to respond to an access request within 30 calendar days, inform you within that period of the expected response timeframe.
A reasonable administrative fee may apply to access requests, where permitted under the PDPA. Any applicable fee will be communicated before the request is processed.
Protection of Personal Data
Morning Star Community Services is committed to safeguarding personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal and other similar risks.
We adopt reasonable administrative, physical and technical safeguards appropriate to the nature and sensitivity of the personal data under our care.
These may include:
• Restricting access to personal data to authorised personnel.
• Applying appropriate access controls and security measures to information systems.
• Safeguarding physical records and electronic files.
• Providing guidance and training to personnel who handle personal data.
• Requiring relevant service providers to observe appropriate confidentiality and data protection obligations.
• Reviewing data protection practices and security measures periodically.
While we take reasonable steps to protect personal data, no electronic transmission or storage system can be guaranteed to be completely secure.
Retention of Personal Data
Morning Star Community Services retains personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with applicable legal, regulatory, contractual and operational requirements.
When personal data is no longer required for legal or business purposes, we will cease retaining it or remove the means by which it can be associated with an individual, as appropriate.
Personal data will be securely disposed of or anonymised in accordance with applicable retention requirements and organisational procedures.
Transfer of Personal Data Outside Singapore Where personal data is transferred outside Singapore, including through overseas-based technology providers or cloud services, Morning Star Community Services will take appropriate steps to ensure that the transferred personal data receives a standard of protection comparable to that required under the PDPA, unless an applicable legal exception applies.
Such measures may include contractual safeguards and other appropriate data protection arrangements.
Data Breach Management and Notification
Morning Star Community Services will take appropriate steps to assess, contain and address any suspected or confirmed personal data breach.
Where a data breach is notifiable under the PDPA, Morning Star Community Services will notify the Personal Data Protection Commission (PDPC) and affected individuals, as applicable, within the prescribed legal timeframes.
We will also take reasonable measures to mitigate potential harm and reduce the likelihood of similar incidents occurring.
Website Cookies and Analytics
Morning Star Community Services’s website may use cookies and similar technologies to support website functionality, understand visitor interactions and improve the user experience.
Depending on the website features and services implemented, information collected may include IP addresses, browser types, pages visited and other website usage information.
Where applicable, visitors may manage cookies through their browser settings or available website consent controls.
Third-party services integrated into our website may have their own privacy policies governing the processing of information.
Contacting Our Data Protection Officer
If you have any questions, feedback or complaints regarding this Data Protection Notice or the way Morning Star Community Services manages personal data, or if you wish to request access, correction or withdrawal of consent, please contact:
Data Protection Officer
Morning Star Community Services Community Services
Email: [email protected]
To help us process your enquiry, please provide:
• Your full name and contact details.
• A brief description of your enquiry, request or complaint.
• Relevant supporting information, where necessary.
We will review your enquiry and respond within a reasonable timeframe, subject to applicable legal requirements.
Updates to This Data Protection Notice
Morning Star Community Services may review and update this Data Protection Notice periodically to reflect changes in legislation, organisational practices, programmes or services.
The latest version will be made available on our official website.
Last Updated: [20/10/2026]
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Empowering Teachers. Partnering Parents.
Anchor:
empowering-teachers
About the Workshop
Strengthen your ability to understand children’s behaviour, manage classroom dynamics and communicate constructively with parents. Learn practical approaches to build stronger relationships and support children’s growth.
Learning Outcomes
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Topics Covered
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Workshop Details
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Learning Format
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Essential Skills for Student Care Teachers
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About the Workshop
Equip student care teachers with practical strategies for building relationships, managing classrooms and nurturing positive character development through role-play, discussion and play-based activities.
What Participants Will Learn
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Topics Covered
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